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Reviews

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4.9
Joseph S.
1 week ago
Very happy with Victor's work as well as the company
RAH22
1 week ago
Professional and knowledgeable service. Issues explained thoroughly.
Debbie H.
1 week ago
I went thru Mark Kalafian, who is connected with Underwood AC. Everyone was very pleasant and even cleaned after my kids... Lol. They walked me thru everything.
Rachel Kennedy H.
2 weeks ago
MARA!!! Lovely and fixed by issue! Much appreciated. Absolutely wonderful service!
John D.
2 weeks ago
Very good service received, technician friendly, competent and knowledgeable!
gilbert B.
2 weeks ago
Had a heat pump system put in in Aug and had a problem which was immediately addressed by Underwood technicians, so I wanted to let the system run for a while before writing a review. The system has been running very well for over a month now, and we can't believe how quiet this Daikin heat pump system is both outside and extremely quiet inside. We are very happy with our new system. Thank you to the whole Underwood team. Excellent job.
S B.
2 weeks ago
Mara was fantastic and super helpful with my AC issue. She explained it and went over different options. I will for sure be calling underwood for any future AC needs!
Jude B.
2 weeks ago
I called Underwood AC after hearing about the company through the Four Corners Community Group. I must say that it is one of the best companies I’ve dealt with since moving to the area. My AC unit froze up on Sunday evening. I defrosted it and followed the recommended steps, but the temperature in the house remained above the thermostat setting and the system still was not cooling. Although I called Underwood AC after hours, I was able to schedule an appointment for the following afternoon. When Victor arrived, I explained the issues, and he thoroughly inspected the system. He was knowledgeable and approachable, and he answered all my questions clearly. He found a refrigerant leak in the outside unit. The AC and heating system that came with the house was more than 10 years old and, of course, out of warranty. I already knew I wanted to replace it because of the previous AC installer’s poor workmanship. The outside unit was also noisy and far too large for the small space beside the house. See the before-and-after pictures! Kenneth came out to discuss which type of system would be best for my house. He was also very knowledgeable and personable. We scheduled the installation for Thursday, and Victor made sure I had enough refrigerant to keep the existing system running until the new one could be installed. Carlos and Mason were today’s installers, and they were fabulous! They were extremely polite and helpful, demonstrated excellent workmanship, and went above and beyond to make the inside unit look great. I am so happy that I chose Underwood AC. I can’t thank the team enough for its professionalism, courtesy, great pricing, and commitment to ensuring that the work was top-notch!
Tricia M.
2 weeks ago
Mara was a wonderful technician! Very helpful and thorough! Thank you!
Joyce N.
2 weeks ago
Carlos and Mark were a pleasure to have in our home and were meticulous about every detail of the installation. Their work is something to be proud of, and they offered follow up if we needed anything.

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